Ruvido Studio is a multifunctional space designed with the idea to combine an ongoing passion for clothes, vintage and styling. It aims to create a space where young creatives can connect and work together by providing a curated and hand-picked selection of clothing and accessories both for sale and to rent out. Each section delivers a different service and has been carefully compiled and loved before being shared.
Privacy Policy
At Ruvido Studio, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit and make purchases from our online store that sells second-hand clothing.
By using our website, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect various types of information to provide you with a seamless shopping experience. This information may include:
Personal Information
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When you create an account: Your name, email address, password, and shipping address.
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When you make a purchase: Your billing information, shipping address, and payment details.
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When you contact us: Your contact information, including email, phone number, and any details you provide when you reach out to us.
Non-Personal Information
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Browsing data: Information about how you interact with our website, such as pages visited, time spent on our site, and products viewed. This data is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To process and complete your orders: This includes managing payments, shipping your items, and handling returns and refunds.
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To communicate with you: We may send you order confirmations, shipping updates, and customer service messages. You may also receive promotional emails if you have opted in.
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To improve our website: We analyze browsing behavior to enhance the functionality of our site and your shopping experience.
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To provide customer support: We use your contact information to respond to your inquiries, address any issues, and assist with returns or exchanges.
3. How We Protect Your Information
We take appropriate security measures to protect your personal information, including encryption and secure storage, in order to prevent unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee complete security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who help us run our business, such as:
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Payment processors: To process payments securely (e.g., PayPal, Stripe).
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Shipping carriers: To deliver your orders (e.g., UPS, FedEx).
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Third-party service providers: For marketing, analytics, or customer service purposes.
We ensure that any third parties we work with adhere to strict data protection standards and only use your information for the purpose of providing services to us.
In some cases, we may be required to share your information with authorities or legal bodies if required by law or to protect our rights.
5. Your Rights and Choices
As a user, you have the following rights regarding your personal data:
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Access and correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate.
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Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
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Opt-out of marketing: If you no longer wish to receive marketing emails from us, you can opt out by clicking the "unsubscribe" link in any promotional email we send.
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Cookie preferences: You can manage your cookie preferences by adjusting your browser settings or through our Cookie Policy.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. For more information about how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. International Transfers
If you are accessing our website from outside Italy, please note that your personal information may be transferred to and processed in Italy or other countries where we or our service providers operate. By using our services, you consent to this transfer and processing.
9. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at info@ruvidostudio.com